Team Training for Front Desk and Providers
Turn more first touches into booked visits and steady Google reviews.
What you get
- Review request system that feels natural and compliant
- Phone prompts that move callers from questions to a scheduled time
- Objection handling for price, insurance, first visit nerves, and timing
- Follow up playbook for missed calls, voicemails, and no shows
- Short scripts and quick cards your team can use the same day
- Live practice with role play and friendly coaching
- Call log review with real examples
- Simple scorecard so progress is visible
Why clinics choose this
- More callers end the conversation with an appointment
- Google reviews grow with real, honest requests
- Staff feels confident and consistent from hello to goodbye
- Front desk stress goes down and patient trust goes up
- You can see the improvement in recordings and in your calendar
Timeline
- Week 0 Discovery
Current call flow, common objections, review process, access to call logs. - Week 1 Live session
Core prompts, objection practice, review request language, quick wins to use today. - Week 2 Practice and check in
Light homework, short office hours, tighten the parts that still feel awkward. - Week 3 Call review
Listen together, note strengths, fix one or two habits, update the quick cards. - Ongoing Optional monthly tune up
Fresh call samples, two focused skills, quick wins your team can use that week.
Cost
- Training Workshop single 90 minute session for your team. Included in monthly fee.
- Four Week Program discovery, live session, check in, call review. Included in monthly fee.
Travel outside Marthasville, extended sessions, and multi location rollouts can be quoted on request.
Will you write the scripts
Yes. We provide short prompts that match your brand and the way your team speaks.
Can this work if we never ask for reviews
Yes. We teach simple, honest requests that feel natural and do not pressure patients.
Do you train providers too
Yes. Providers get a two page guide for at room language that supports reviews and follow up.
What if our phone system does not record calls
As part of the website build, we will set up call tracking for your website, GMB profile, and ads.
How soon will we see results
Many clinics see more reviews in the first week and steady growth within the first month.
Ready to get started?
Let’s build a plan that fits your practice.
Helping chiropractors keep their communities aligned and thriving.
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